Medical and Travel Assistance
Roadside Assistance
Home Care Assistance
Corporate Assistance
Security Assistance
- International Assistance Group: a unique, global alliance of reputable independent assistance players who deliver 24/7 assistance services.
- Operating in diverse markets across 5 continents, our Partners combine the expertise of our extensive network and a collaborative database to deliver high-quality and cost-efficient assistance services, which fulfil the needs of their clients, 24/7.
- “Local Partners. Global Solutions.” The philosophy we live by every day.
- At IAG, we provide our Partners & Providers with the tools they need to stay competitive in their local markets and benefit from business generated by the alliance.
- Exchange of know-how, innovation, and harmonised qualitative principles are at the core of our multicultural teams.
We are a unique global alliance of independent assistance companies and qualified service providers operating across all five continents.
118 million end users covered
through our Partners
5.6 million cases handled
in 2017
High-quality services
provided by accredited Partners
A 25-year track record
of experience and expertise
International Assistance Group offers several types of partnership
CORE PARTNER
For large-scale assistance companies that routinely manage inbound and outbound cases.
Why become a Core Partner?ASSISTANCE PARTNER
For assistance companies that deliver local assistance services in their home country.
Why become an Assistance Partner?ACCREDITED SERVICE PROVIDER
For specialist providers such as air ambulances and clinics, amongst others.
Why become an Accredited Service Provider?Our partners are our best ambassadors.
Find
out what they say about us.
This is a very critical time for the assistance industry and I think is also a very important time for the IAG.
Michael Marquardt
Chairman at AAI Indonesia & Member of the IAG Supervisory Board
We deliver the expected... To cope with the unexpected
January 25, 2019
International Assistance Group Supervisory Board: New Chairman, New Members
December 18, 2018
IAG appoints Louise Heywood as new General Manager
December 14, 2018
Chinese travel expansion: IAG welcomes HealthLink as Core Partner
Intl AssistanceGroup @Intl_Assistance
April 2019
The #IAGAcademyCairo is next week, and we hope you’re just as excited as we are! #IAGMedicalAcademy… twitter.com/i/web/status/1…