World-renowned Jackson Health System International widens international collaboration through the International Assistance Group

Paris, France, 19 June, 2023 – We are thrilled to announce that Miami-based Jackson Health System International has joined our alliance as an Accredited Service Provider.

As one of the US’s most significant medical training facilities with a strong record of pioneering treatment in several areas, Jackson Health System’s excellent reputation extends to quality care for patients nationally, international visitors and those travelling for specialist treatment.

‘The International Assistance Group continues to attract high-quality facilities, partners and providers to our alliance,’ stated Louise Heywood, International Assistance Group’s General Manager, adding: ‘We look forward to their collaboration alongside medical teams and partners from across the globe.’

“Jackson Health System’s long-term collaboration with international doctors, hospitals, governments and insurance and assistance companies highlights our commitment to providing expert treatment and care for patients from across the globe” said Diamela Corrales, Director International Business. “We look forward to partnering with the International Assistance Group to continue refining the patient experience”.

A recognised centre of excellence for transplants, trauma, cardiac conditions, neurology and neurosurgery, Jackson’s history goes back over 100 years. Today, it has more than 1,550 licensed beds and over 660 doctors engaged in clinical practice, making it a major tertiary hospital system in Florida and an international referral point.

As part of the not-for-profit Jackson Health System, local citizens are actively involved in shaping how care is delivered locally, irrespective of the ability to pay. In 2021, Jackson Health System spent almost US$183 million on Charity Care.

Travel Support Europe extends to the Nordic region as International Assistance Group’s Assistance Partner

Paris, France, 7th June 2023 – Congratulations to Travel Support Europe on becoming our Assistance Partner for both medical and roadside assistance across the Nordic Region. 

From their 24/7 alarm centre in Sweden, they will cover Denmark, Norway, Iceland, and Sweden. Their comprehensive network will provide the full range of medical assistance services, roadside assistance, and onward mobility solutions, giving one point of contact for our partners in such a vast area. In Finland, Travel Support Europe’s appointment will only be for roadside assistance and onward mobility solutions.

We are delighted that Travel Support Europe will also continue as our Accredited Service Provider for doctor house call visits in the Benelux countries, operating from their offices in the Netherlands.

‘Once again, we have undertaken the International Assistance Group’s rigorous vetting process demonstrating that Travel Support Europe has a solid operational network to meet the international demands of the alliance’s partners, ’ stated Travel Support Europe’s Chief Executive Officer, Cecilia Ryttergaard. She added: ‘ Our focus is not only on capability but also on quality to ensure that we are highly regarded within the IAG.’

Founded in 2009, Travel Support Europe’s clients include renowned global insurance and assistance brands with demanding standards and a high level of compliance in service delivery. Their full range of services includes:

Medical assistance

  • General practitioners, including house call visits and telemedicine
  • Medical specialists
  • Dentists
  • Ground ambulances
  • Air ambulances
  • Repatriation of mortal remains

Vehicle assistance

  • Roadside assistance
  • Bicycle assistance
  • Towing and salvage
  • Vehicle transportation
  • Repair shops and garages
  • Hotels, car rental, taxis and much more