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IAG member organisations are a collective of high quality global service assistance specialists, creating a safety net for travellers, whatever their location, at a fraction of internal costs.
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The IAG Forums are conferences that we hold twice a year and are an excellent opportunity to meet other Partners and Accredited Service Providers.
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Global Assistance
Collaborate with the world’s best assistance organisations to deliver high-quality travel, medical and security assistance services at home and abroad to your customers, travellers or employees.

Join Us
A global network of more than 160 partners in over 200 countries across six continents, delivering world-class assistance services 24/7.

Our Events
Each year, we host exclusive, members-only gatherings
Global Assistance & Mobility Solutions
Collaborate with the world’s best assistance organisations
What We Do
The International Assistance Group
The International Assistance Group has a proud heritage, supported by a strong brand. We will continue to develop on our promise to remain as the trusted and respected alliance in the eyes of our partners.
The International Assistance Group is an essential alliance of experienced assistance organisations delivering peace of mind to travellers, employees, families and drivers all over the world, at all hours of the day. Our global network ensures customers have access to local experts and high-quality medical, travel and roadside support when your staff or clients need immediate assistance in any corner of the globe.
- Medical and travel assistance
- Roadside assistance & mobility solutions
- Travel risk management
- Telemedicine, chronic disease management
- Elder care and home nursing
- Concierge services
- Employee Assistance Programs
- Legal, pet and home assistance, and more
Key Figures
MEDICAL CASES
1
K
Travel Cases
1
K
Roadside Cases
1
M
End Users Covered
1
M
Global Providers
1
K
Our Partners
Building a high-quality global network of partners & service providers
Our Partners include many of the world’s renowned travel, medical and roadside assistance companies as well as regional service providers. Learn more about our unique international network of partners and accredited service providers.























































OUR VIDEOS
International Assistance Group events and corporate videos
Celebrating 30 years of world-class assistance
IAG Forum & 25th Medical Academy: The Rhythm of Assistance
Corporate Video
Latest News
We share the latest developments in a global network across five continents and the innovations of our company
MCI Latam: New Core Partner for Dominican Republic
Paris, France, 19 January 2026 -We are thrilled that our Spanish Assistance Partner, MCI Assist, has successfully established an office in the Dominican Republic (MCI Latam), which has attained our
International Assistance Group’s global doctor house call capacity grows with Comfort Health
Paris, France, 4 December 2025 – We are delighted to announce that Comfort Health has been appointed as an Accredited Service Provider (ASP) to the International Assistance Group, which will
London-based ground and air ambulance provider, SkyCare, joins the International Assistance Group as an Accredited Service Provider
Paris, France, 10 November 2025 – We are pleased to announce that SkyCare Repatriation Ltd has successfully joined the International Assistance Group as an Accredited Service Provider (ASP) after completing
Hawkers flying out of Denmark: SmuuthCare joins International Assistance Group as Accredited Service Provider
Paris, France, 28 October 2025 – Adding to the International Assistance Group’s (IAG) regional and long-range air ambulance capability, we are delighted to welcome Danish-based SmuuthCare as our newest air
UIA: Taiwan’s leading assistance company joins International Assistance Group as Core Partner
Paris, France, 24 September 2025, We are thrilled to announce the expansion of our exclusive Core Partner network with the recent addition of Union International Assistance (UIA). Covering over 60%
AMA Global Assistance appointed Core Partner for India
Paris, France, 1 September 2025 – Strengthening our global network, we are pleased to announce that AMA Global Assistance has been appointed as a Core Partner in India, a rapidly
Dedicated Assistance Partner for Saudi Arabia: CONNEX Assistance connects with the International Assistance Group
Paris, France, 20 May 2025 – We are excited to announce that CONNEX Assistance has joined the International Assistance Group (IAG) as our Assistance Partner for inbound cases in Saudi
Welcome iXchange: International Assistance Group expands Asia presence with new Singapore Core Partner
Paris, France, 14 April 2025 – International Assistance Group (IAG) is pleased to announce iXchange as its newest Core Partner, strengthening its network in the key travel hub of Singapore.
Focal point for Nigeria: Assist360 becomes our new Core Partner
Paris, France, 9 April, 2025 – We are delighted to announce that Assist360 has been appointed our Core Partner for Nigeria. This follows our ISO 9001 quality vetting process and