Medical and Travel Assistance

Roadside Assistance

Home Care Assistance

Corporate Assistance

Security Assistance

We are a unique global alliance of independent assistance companies and qualified service providers operating across all five continents.

118 million end users covered

through our Partners

5.6 million cases handled

in 2017

High-quality services

provided by accredited Partners

A 25-year track record

of experience and expertise

About us

International Assistance Group offers several types of partnership


For large-scale assistance companies that routinely manage inbound and outbound cases.

Why become a Core Partner?


For assistance companies that deliver local assistance services in their home country.

Why become an Assistance Partner?


For specialist providers such as air ambulances and clinics, amongst others.

Why become an Accredited Service Provider?

Our partners are our best ambassadors.
Find out what they say about us.

This is a very critical time for the assistance industry and I think is also a very important time for the IAG.

Michael Marquardt

Chairman at AAI Indonesia & Member of the IAG Supervisory Board

IAG and Fox Flight share a similar focus of being global and having high standards.

Aaron Payne

Director of Communications, Fox Flight

We deliver the expected... To cope with the unexpected