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IAG member organisations are a collective of high quality global service assistance specialists, creating a safety net for travellers, whatever their location, at a fraction of internal costs.
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Global Assistance
Collaborate with the world’s best assistance organisations to deliver high-quality travel, medical and security assistance services at home and abroad to your customers, travellers or employees.

Join Us
A global network of more than 160 partners in over 200 countries across six continents, delivering world-class assistance services 24/7.

Our Events
Each year, we host exclusive, members-only gatherings
Global Assistance & Mobility Solutions
Collaborate with the world’s best assistance organisations
What We Do
The International Assistance Group
The International Assistance Group has a proud heritage, supported by a strong brand. We will continue to develop on our promise to remain as the trusted and respected alliance in the eyes of our partners.
The International Assistance Group is an essential alliance of experienced assistance organisations delivering peace of mind to travellers, employees, families and drivers all over the world, at all hours of the day. Our global network ensures customers have access to local experts and high-quality medical, travel and roadside support when your staff or clients need immediate assistance in any corner of the globe.
- Medical and travel assistance
- Roadside assistance & mobility solutions
- Travel risk management
- Telemedicine, chronic disease management
- Elder care and home nursing
- Concierge services
- Employee Assistance Programs
- Legal, pet and home assistance, and more
Key Figures
MEDICAL CASES
1
K
Travel Cases
1
K
Roadside Cases
1
M
End Users Covered
1
M
Global Providers
1
K
Our Partners
Building a high-quality global network of partners & service providers
Our Partners include many of the world’s renowned travel, medical and roadside assistance companies as well as regional service providers. Learn more about our unique international network of partners and accredited service providers.























































OUR VIDEOS
International Assistance Group events and corporate videos
Celebrating 30 years of world-class assistance
IAG Forum & 25th Medical Academy: The Rhythm of Assistance
Corporate Video
Latest News
We share the latest developments in a global network across five continents and the innovations of our company
Poland: MoniMed to provide airport and cross-border ground ambulance as Accredited Service Provider to the International Assistance Group
Paris, France, 2 June, 2026 – Expanding our ground ambulance options, we are delighted to announce that MoniMed Transport has joined the International Assistance Group as our latest Accredited Service
Unique Hong Kong: MediLink-Global Assist appointed International Assistance Group’s Core Partner
Paris, France, 29 May 2026 – The coveted International Assistance Group’s Core Partner status has been granted to MediLink – Global Assist, we are delighted to announce. This follows our
APRIL Asia Appointed as IAG Assistance Partner in Vietnam
Paris, France, 20 April 2026 – APRIL Asia, through its dedicated APRIL Assistance teams, has been appointed as the International Assistance Group’s (IAG) Assistance Partner in Vietnam. The appointment extends
International Assistance Group Strengthens its Global Commercial Medical Escorts Capability with the Accreditation of Prime Nursing Care
Paris, France, 9 February, 2026 – We are delighted to welcome Prime Nursing Care as our newest Accredited Service Provider for Commercial Medical Escorts, following their successful completion of our
Aiming high in Nepal: CIWEC Hospital joins the International Assistance Group as an Accredited Service Provider
Paris, France, 2 February, 2026 – Serving diplomats, aid workers, and adventure travellers for over 40 years, we are delighted to welcome Nepal’s CIWEC Hospital in Kathmandu as an Accredited
MCI Latam: New Core Partner for Dominican Republic
Paris, France, 19 January 2026 -We are thrilled that our Spanish Assistance Partner, MCI Assist, has successfully established an office in the Dominican Republic (MCI Latam), which has attained our
International Assistance Group’s global doctor house call capacity grows with Comfort Health
Paris, France, 4 December 2025 – We are delighted to announce that Comfort Health has been appointed as an Accredited Service Provider (ASP) to the International Assistance Group, which will
London-based ground and air ambulance provider, SkyCare, joins the International Assistance Group as an Accredited Service Provider
Paris, France, 10 November 2025 – We are pleased to announce that SkyCare Repatriation Ltd has successfully joined the International Assistance Group as an Accredited Service Provider (ASP) after completing
Hawkers flying out of Denmark: SmuuthCare joins International Assistance Group as Accredited Service Provider
Paris, France, 28 October 2025 – Adding to the International Assistance Group’s (IAG) regional and long-range air ambulance capability, we are delighted to welcome Danish-based SmuuthCare as our newest air