Cases handled per year
Joined International Assistance Group in
- Roadside assistance
GreenFlag is one of the top three breakdown providers in the UK.
With a proud history of long term Partnerships, Green Flag is providing insurance and Roadside Rescue services to some of the UK’s best known and most trusted brands. We recognise that our partners trust us, not only with their customers but with their brand, an important point we never forget.
The GreenFlag approach boasts the largest outsourced Strategic Service provider operating model in the sector. Combining the benefits of a branded nationwide fleet and a sub contracted network, our aim is to deliver rapid response, control and a quality service for customers. As a result, GreenFlag consistently delivers a Net Promoter Score (NPS) commensurate with market leading consumer brands across a range of sectors.
Core benefits of the GreenFlag model include but are not limited to the following:
• Access to an extensive range of specialist equipment to fulfill the needs of any accident and vehicle recovery situation
• Integrated Customer Management System (CMS) providing visibility of the end to end delivery of service to customers, including MI, data and insight
• First to market with onboard diagnostics using the latest Telematics technology for rescue customers, helping to prevent customers from breaking down
• In depth understanding of the needs of Insurers, Fleets and Motor Manufacturers within Motor Breakdown and Recovery After Accident Services
• Pricing and data management capability leading to a compelling and flexible commercial approach with partners
Photos & video
6th Floor, MP 3Direct Line GroupChurchill CourtWestmoreland RdBromley
BR1 1DP Kent