Healix International

Healix International is a global leader in International medical, security and travel assistance services. We are relied upon to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day. Our clients include some of the world’s largest and most respected multinational corporations, governments, NGOs and insurers.

Healix International was founded in 1992 by two leading experts in international healthcare delivery, with a specific charter to provide an exceptional quality of care to those under its charge. Since then, Healix has built a well-deserved reputation for consistently delivering
service excellence. This reputation has been built on the foundation of:

Great People

Healix invests heavily in the quality of our staff; we maintain the highest ratio of clinically trained medical personnel in the industry by some margin. Considerable care and investment is also dedicated to the quality of our working environment and we are consistently recognized as being one of the very best companies to work for. This has two benefits for our clients: our reputation allows us to recruit from the very best candidates in the industry; and once they join Healix they stay long-term, meaning we provide the very highest levels of experience and commitment within our service teams.

Best-in-Class Service Models

Healix deploys a ‘nurse led’ service model that enables us to provide an exceptional level of service to our customers, with callers able to
speak directly to a highly experienced critical care nurse whenever required or requested. It is a very personal service managed by
coordinators who act as the ‘patient’s’ dedicated case manager / relationship manager, ensuring empathy and continuity of service. Our
medical teams are supported by a panel of 21 internationally renowned specialist consultants, providing world-class expertise across a
comprehensive range of medical specializations, and are backed by a best-in-class, proprietary technology infrastructure and well-honed
operating procedures.

Global Reach

Healix looks after the welfare of millions of expatriates, travellers and local nationals in every country of the world, including the most
hostile and challenging of environments. We maintain a network of over 55,000 primary and secondary healthcare providers globally, and last year acted on over 300,000 requests for medical assistance. We managed over 30,000 acute in-patient medical cases in over 160 different countries and carried out more than 2,000 aero-medical evacuations from over 110 different countries.

Our Core Services include: