World Travel Protection

Core Partner

We provide corporate, education and leisure travellers with peace of mind whenever and wherever they travel.

Core Partner

Since 1994

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Date Established
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Cases Handled Annually
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Number of Personnel

About

For 30 years, World Travel Protection (WTP) has taken care of corporate and leisure travellers across the globe as a 24-hour emergency assistance and third-party administration (TPA) services specialist. We differentiate ourselves by delivering exceptional care in exceptional circumstances, always.

WTP is part of Cover-More Group, which in 2017 became part of the Zurich Insurance Group. Zurich is one of the world’s leading multi-line insurers, which adds global significance, capacity and opportunity to the World Travel Protection brand.

World Travel Protection’s experienced team of around 200+ full time staff includes case managers, doctors, specialists, nurses, paramedics, counsellors, logistics and security experts who handle over 100,000 assistance cases annually with >1000 medical evacuations / repatriations every year*.

We operate 365 days a year to deliver services seamlessly from our 2 x 24-hour multi-lingual command centres in Toronto & Brisbane that in combination handle more than 1 million inbound and outbound calls and emails for assistance per year. We also provide a range of medical and consulting services directly to corporations, particularly those operating in remote or high-risk locations.

Our clinical and health expertise powers the heart of our operations and is strengthened by a culture of customer service excellence. Most importantly, we know how to assist travellers, whoever and wherever they are. Safe and healthy travel is about more than having medical assistance on hand – it’s also about the preparation, with protection and security services when you need them. That’s why we offer our clients end-to-end, holistic travel programs or, if you prefer, a customised choice of support services.

If you seek uncompromising commitment to customer service, or have an incredible appetite for innovation and determination to make the travel experience better for all, then partner with us. You will discover that we invest in quality partnerships and services that redefine world travel.

* based on 2019 numbers

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World Travel Protection Australia
Level 15, 340 Adelaide St
Brisbane, QLD 4000
Australia

World Travel Protection Canada
901 King Street West
Suite 300
M5V 3H5 Toronto
Canada

World Travel Protection

Core Partner

We provide corporate, education and leisure travellers with peace of mind whenever and wherever they travel.

Core Partner

Since 1994

0
Date Established
0
Cases Handled Annually
0
Number of Personnel

About

For 30 years, World Travel Protection (WTP) has taken care of corporate and leisure travellers across the globe as a 24-hour emergency assistance and third-party administration (TPA) services specialist. We differentiate ourselves by delivering exceptional care in exceptional circumstances, always.

WTP is part of Cover-More Group, which in 2017 became part of the Zurich Insurance Group. Zurich is one of the world’s leading multi-line insurers, which adds global significance, capacity and opportunity to the World Travel Protection brand.

World Travel Protection’s experienced team of around 200+ full time staff includes case managers, doctors, specialists, nurses, paramedics, counsellors, logistics and security experts who handle over 100,000 assistance cases annually with >1000 medical evacuations / repatriations every year*.

We operate 365 days a year to deliver services seamlessly from our 2 x 24-hour multi-lingual command centres in Toronto & Brisbane that in combination handle more than 1 million inbound and outbound calls and emails for assistance per year. We also provide a range of medical and consulting services directly to corporations, particularly those operating in remote or high-risk locations.

Our clinical and health expertise powers the heart of our operations and is strengthened by a culture of customer service excellence. Most importantly, we know how to assist travellers, whoever and wherever they are. Safe and healthy travel is about more than having medical assistance on hand – it’s also about the preparation, with protection and security services when you need them. That’s why we offer our clients end-to-end, holistic travel programs or, if you prefer, a customised choice of support services.

If you seek uncompromising commitment to customer service, or have an incredible appetite for innovation and determination to make the travel experience better for all, then partner with us. You will discover that we invest in quality partnerships and services that redefine world travel.

* based on 2019 numbers

Send Enquiry

World Travel Protection Australia
Level 15, 340 Adelaide St
Brisbane, QLD 4000
Australia

World Travel Protection Canada
901 King Street West
Suite 300
M5V 3H5 Toronto
Canada

WellBe

Core Partner

WellBe is a comprehensive risk management company supporting Japanese companies operating in all of the world.

Core Partner

Since 2019

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Date Established
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Cases Handled Annually
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Number of Personnel

About

Wellbe Co., Ltd (current Wellbe Marketing Japan Co., Ltd.) was founded in Tokyo, Japan in 1992 by Mr Masaru SHIIKAWA. Its first activity was launched in Shanghai, China, with a membership-based medical service, including health check-up for Japanese expatriates. Along with solid demand of Japanese global corporates, Wellbe has extended its medical services throughout Asia ever since. In 2012, Wellbe commenced the provision of its service outside Asia in partnership with global medical assistance corporates. Currently, we support more than 13,000 Japanese member corporates.

Branch offices: China, Taiwan, Hong Kong, Singapore, Malaysia, Thailand, Myanmar, Cambodia, Vietnam, India, Sri Lanka, Indonesia, Philippine, Japan, Canada, Mexico, France and Bangladesh.

 

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WellBe Holdings Limited
Room 1803-5, 8 Observatory Road
Tsim Sha Tsui
Kowloon
Hong Kong

Tyrol Air Ambulance

Core Partner

All our actions are geared towards the needs of our customers.

Core Partner

Since 2013

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Date Established
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Cases Handled Annually
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Number of Personnel

EURAMI

Accreditations

About

Tyrol Air Ambulance (TAA) is a trusted IAG Core Partner for global Air Ambulance missions and selected medical assistance services in the Alpine region. Founded in 1976, TAA is one of the longest established air ambulance companies in the world.

Based at Innsbruck airport in the heart of the Austrian Alps, the deployment range for TAA missions is truly global, thanks to a worldwide partner network established over 40 years in business. With a total fleet of 6 aircraft (1 Cessna Citation, 3 Gulfstream 100, 2 Dornier 328 Turboprop), TAA delivers cost-effective, client-focused solutions for single, double and multiple patient (shared capacity and shuttle) transport missions.

Indeed, TAA is recognized as a pioneer in the field of multiple patient transport, offering all-year-round, cost-efficient air ambulance shuttle services from major holiday destinations such as Spain, Turkey and winter skiing resorts.

TAA operates an EASA certified maintenance center for its own fleet, with the flexibility to perform short, middle and long-haul missions.

TAA’s Medical Team are specialized in a broad range of fields, including intensive care medicine, to ensure the highest standards of medical care for patients. TAA has built an expert network of highly skilled doctors and nurses from the Innsbruck University Hospital. TAA also utilizes a team of renowned psychologists, specializing in crisis prevention and intervention.

TAA was voted by industry stakeholders and clients as the 2013 Air Ambulance Provider of the Year at the International Travel & Health Insurance Journal (ITIJ) Industry Awards, acknowledging excellence in innovation, achievement and quality of service. TAA’s flight operations were also awarded with the EBEAA Platinum Safety of Flight Award in 2013.

In addition to air ambulance operations, TAA Medical Assistance provides selected assistance services in the Alpine region, based on its experience and partners in this geographic area. TAA Medical Assistance provides clients with a single point of contact for a comprehensive range of personalized medical assistance services.

TAA’s dedicated and friendly Medical Assistance staff are available 24/7 to deal with client requests and enquiries.

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Tyrol Air Ambulance
Fürstenweg 180
6020 Innsbruck
Austria

SOS International

Core Partner

SOS International provides the right help, in the Netherlands and far beyond.

Core Partner

Since 1994

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Date Established
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Cases Handled Annually
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Number of Personnel

About

SOS International has been a major player on the aid market for more then 30 years now. What once began at the end of the 70s as an initiative of three travel insurers has expanded in the course of time into the renowned organisation that we are today. Whereas we first limited ourselves during the first years to providing medical aid abroad, we meanwhile serve many markets with our wide range of services. Both at home and abroad, from one central location, 7 days a week and around the clock.

Nowadays SOS International stands for aid on a worldwide level. We prove ourselves with a team of around 250 professionals who, in turn, can rely on an excellent international network.

Like a spider in the web, we live up to what our clients promise their clients. We are standing by 24 hours per day for:

  • 8 million people with travel and/or medical insurance
  • 2.5 million people with motor insurance
  • 6.5 million account holders
  • Thousands of leased car drivers
  • Thousands of senior citizens who can appeal to our tele-medicall services

We do so on behalf of around 120 clients, including various health and/or nonlife insurers, banks, lease companies, home care organisations and travel companies.

SOS International. A World of Assistance.

 

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SOS International
Rietbaan 40-42, Postbus 393
Capelle aan den IJssel
2900 AJ
Netherlands

Skyvision Assistance Corporation

Core Partner

We Are Always Around.

Core Partner

Since 2018

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Date Established
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Cases Handled Annually
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Number of Personnel

WINGMAN

NBAA

 

Accreditations

About

In recognizing the greater needs for international emergency medical assistance and in order to provide better and faster aid, Skyvision Assistance Corporation (SAC) was established in 2020. To strengthen the integration of its International Emergency Medical Assistance Services, Skyvision Assistance Corporation maintains 24H Call Center in Taiwan. In addition, the Call Center can rely on the IAG network in more than 200 countries, accessing over 7,500 professional staffs and over 4,000 hospitals over the world to provide effective assistance, making SAC the emergency medical assistance company available on a 24h basis capability.

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Skyvision Assistance
10 Floor, No. 68, Sec. 3, Nanjing E. Rd., Zhongshan Dist.
Taipei City, 104
Taiwan

RNA – Rede Nacional de Assistência

Core Partner

RNA is a company dedicated to the provision of assistance services to people and goods in its various aspects.

Core Partner

Since 2013

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Date Established
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Cases Handled Annually
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Number of Personnel
ISO 0
ISO 0
ISO 0
Accreditations

About

RNA – Rede Nacional de Assistência, S.A. is a company providing services with extensive knowledge in the management and provision of continued assistance services in areas as diverse as Travel Assistance, Medical Assistance or Traditional Assistance – Home and Auto – among others, headquartered in Lisbon – Portugal, whose operations started in January 2010.

Currently, the RNA is a leader in Health Plans, featuring the largest Health network at national level, the Network of Medical Assistance – RNA MEDICAL, is a Network of Health care and well-being with more than 33,000 health care providers and Well-being distributed nationally.

With the use of highly qualified human resources and highly qualified technological means, the RNA offers to its partners unmatched assistance solutions and with great receptivity in the market.

We believe in sustainable development, based on service quality, growth and profitability. Serve as liaison between our customers and a wide network of providers, running 24 hours a day, 365 days a year, through a highly specialized permanent care center, with the mastery of English, French and Spanish, able to solve the most various problems with safety, speed and quality.

Whatever happens, we are there!

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RNA – Rede Nacional de Assistencia
Alameda Fernão Lopes, 16, Piso 6, Miraflores
1495-190 Algés​
Portugal

Remed Assistance

Core Partner

The distinguished human and technological resources of Egypt Assistance find best solutions for best partners.

Core Partner

Since 2001

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Date Established
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Cases Handled Annually
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Number of Personnel
ISO 0
ISO 9001
Accreditations

About

At REMED, we have been developing integrated service packages at different interacting service areas through our companies and offices located and operating at different countries and cities.

We have been delivering our assistance, consultancy, medical, legal and tourism services through our local and international 7/24 alarm centers and network of service providers.

In today’s world moving towards a boundriless notion, we have been offering flexible, effective, and customized products aimed at responding the needs of ever-changing customer profiles and demands.

Remed Group companies make its services available to the corporate companies and their beneficiaries, and arrange tailored solutions for the corporations’ different needs.

Remed Group companies offer their services for the use of different sectors and business units like :

  • Insurance companies
  • International assistance companies
  • Banks
  • Pharmaceutical companies
  • Tour operators & travel agencies
  • Car manufacturers and dealers
  • Construction companies
  • HR departments
  • Organizational development departments
  • Customer relationship units

 

 

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Remed Assistance
Büyükdere Cad. Nr. 237 Noramin İş Merkezi 307-308,
34398 Istanbul
Turkey