International Assistance Group Partner deliver a comprehensive range of quality assistance solutions, worldwide

Our Partners and Accredited Service Providers cover all the popular destinations for both business and leisure travel as well as reaching even the most remote and challenging locations. With partners worldwide, there is always an experienced assistance specialist who understands the region inside out, speaks the language, and understands the medical infrastructure, the culture, local customs and important regulations.

The Choice for Quality

Over 2 billion customers rely on international Assistance Group Partners to protect their customers, clients or employees if they are unexpectedly injured or ill whilst travelling or living abroad.

Working with leading travel insurers, government and large organisations with frequent travellers or expatriates International Assistance Group Partners provide high quality, cost effective medical and travel assistance services, worldwide.   Resolving over 600 thousand medical cases and repatriating over 20 thousand patients each year, your customers, clients and employees can travel knowing they have access to one of the most extensive and experienced worldwide networks whenever they might need it.  Delivering consistently high quality assistance services many of our Partners have independent accreditations such as ISO, Eurami, JCI, ACHS and others as well as being part of a carefully selected and continually monitored network able to meet the quality standards necessary to join and remain part of the International Assistance Group.

One of the most extensive Roadside Assistance organisations in Europe

The International Assistance Group’s Roadside partners network help over 2 million drivers a year. They provide an extensive list of services including: help over the phone and at the roadside, towing services, mobility solutions, cross border vehicle repatriation services, warranty and breakdown coverage.

Clients can access the best roadside assistance services, wherever and whenever they need it. Our Partners ensure your valued customers are well cared for from the moment a car breaks down or is involved in an accident until the situation is resolved to the customer’s satisfaction.

Cost Effective Solutions

International Assistance Group Partners offer cost effective assistance solutions as they collaborate, learn and grow together. Through the sharing of innovative technologies, building extensive global  networks, pooling purchases to negotiate cost savings, our Partners can achieve significant cost efficiencies for their respective clients.

Travel Risk Management

And it is not just medical and roadside assistance, through the individual and collective expertise of the International Assistance Group partners organisations can access the full range of travel risk management services, to meet their Duty of Care aspirations and responsibilities for their travelling personnel.

Our partners provide travel risk packages to prepare, protect, support and assist employees when travelling or relocating to a foreign country. 

Supported by inhouse intelligence experts continually monitoring worldwide events continually and supported by a global network of local support on the ground, our partners offer a range of services to help travellers avoid or manage risks related to personal security, natural disasters, political unrest or terrorist attacks. 

And more:

Other services offered by the extensive International Assistance Partners include:

  • Third Party Administration Services (TPA)
  • Telemedicine
  • Elder & disability care services
  • Chronic disease management
  • Funeral assistance services
  • Household Assistance
  • Legal Assistance
  • Concierge Services
  • Counselling services and Employee Assistance Programmes (EAP)
  • Pet Assistance