The International Assistance Group (IAG) is an essential alliance of elite service providers delivering peace of mind to travellers all over the world, at all hours of the day.
Local knowledge and experience in over 180 countries and on five continents is a powerful resource for members, clients and their customers.
Our members have skilled personnel with a detailed understanding of the healthcare, infrastructure and local customs. We are a dedicated team of connected assistance experts working with each other to serve the needs of travellers, drivers and employees throughout the world.
An unequalled degree of collaboration, state-of-the-art technology and staff support ensure that knowledge is maximised, accountability is assured and member independence is supported.
The independence of our member company means that chain-of-command challenges do not occur and decisions can be made quickly. We use mutually agreed-upon compensation for services, allowing clients to receive competitively priced products.
Member companies pass through careful review processes before joining and are top quartile companies in their respective regions. All of this ultimately ensures top-quality products and services for clients.
Our Core Partner network ensures you have access to professional resources, local experts and high-quality medical, travel and roadside support when you need immediate assistance in any corner of the globe.
With the help of IAG’s exclusive Globus™ database, case managers can access local experts, healthcare facilities, car repairers, accommodation, or transport options on-demand and activate help when it is needed most, even in some of the world’s most remote and challenging locations.
To find a quality assistance organisation to partner with in your market, please search on the map below.
