NWVA Nationwide Assistance Group commits to dedicated roadside assistance in Spain

Paris, France, 20 February 2025 – We are thrilled to announce that NWVA Nationwide Assistance Group has expanded its relationship with the International Assistance Group, being selected as our Assistance Partner for roadside assistance solutions in Spain in addition to the UK. 

 

‘NWVA has been a committed and valued member of our European roadside assistance team since joining as an Assistance Partner for the United Kingdom’, stated IAG’s General Manager Louise Heywood. She added: ‘With the IAG increasingly being seen as a pan-European network of independent and adaptable roadside assistance providers, we are delighted that NWVA has widened their enthusiastic involvement.’ 

 

With years of experience dealing with cases in Spain from their UK alarm centres, NWVA recently opened a dedicated 24/7 alarm centre in Alicante. It uses an established network of 600 vehicle workshops with recovery capabilities and over 600 specialist tyre providers. With 130 frontline alarm centre staff connected by cloud-based telephony and IT, the multilingual team in Spain will continue to expand to meet growing demand. 

 

“Companies are nothing without the people who make them up. It is they who make the difference. That is the pride of joining the IAG team. It is more than just a collaboration; it’s an opportunity to align our collective vision with the evolving landscape of NWVA. As we navigate this path together, we are reminded that true progress is not just about what we achieve but how we grow through the connections we make and the wisdom we share along the way,” stated Mercedes Gaton, General Manager of NWVA.

Manufacturer brands for cars and commercial vehicles feature on NWVA’s client list, in addition to insurance companies and other service providers. Together with recovery and onward transportation solutions across all vehicle types, they have carved specialist niches for commercial vehicles in tyre replacement and dealing with chemical spillages, demonstrating a commitment to meeting the needs of a variety of road users.