Paris, France, 24 February 2025 – The world’s largest network of independent assistant providers, the International Assistance Group (IAG) is proud to announce Iris Global has expanded its role as a Core Partner for Spain.
Having been part of our network since 2022 for their outbound cases, Iris Global will now also support IAG partners with travellers needing assistance within Spain
With over 100 years of history in insurance and services, Iris Global operates as part of the Santalucía Insurance Group, one of Spain’s most established insurance providers.
The company has a nationwide presence with eight offices in Madrid, Barcelona, Valencia, Málaga, Albacete, and Oviedo, and a workforce of 1,500 employees.
The International Assistance Group General Manager, Louise Heywood said the expansion of Iris Global’s role within the IAG network reflects our shared commitment to providing high-quality and seamless assistance solutions across borders.
“Their expertise in the Spanish market, combined with their extensive operational capabilities, strengthens IAG’s global reach and responsiveness in this region,” Ms Heywood said.
In 2024 alone, IRIS Global handled 1.4 million cases, demonstrating its expertise in delivering high-quality travel, medical and insurance
As IAG continues to expand its global network, Iris Global’s leadership in Spain further solidifies the group’s ability to deliver world-class assistance services to its network worldwide.
