The 2018 FIFA World Cup being held in Russia will host 32 nations participating in 11 locations across the Russian Federation presenting a challenge that IAG’s Moscow-based Assistance Partner, Global Voyager Assistance (GVA), has prepared for and looking forward to successfully meeting the needs of all IAG partners.

Having been in direct contact with all Federation appointed medical directors at each location, plans have been drawn and resources allocated to deal with such a large international event. According to various Russian news sources, the World Cup will see 1.5 million visitors during the competition taking place between June 14 and July 15, with the largest expected attendances being in Moscow, where GVA also has a dedicated clinic, and Saint Petersburg. However, the 11 chosen locations spread widely across the Russian Federation including Kaliningrad in the west, Yekaterinburg in the east and Sochi in the south.

Whilst state-operated emergency ambulance provision has been put in place, one obstacle will be their ability to deal with the variety of languages, including English, and certainly in cities unaccustomed to seeing large tourist numbers. To overcome this, GVA has strengthened its private ambulance network for initial response and to provide a vital link to on-going case management.

With 19 years’ experience in handling international medical assistance cases, including the 2014 Sochi Winter Olympics, the 24/7 Moscow-based Alarm Centre and IAG Assistance Partner is prepared to handle all eventualities under the guidance of their own medical staff. Internal and international medical evacuations are dealt with by their own physicians with all the necessary ICU equipment, and to international standards.

GVA handles 60,000 medical and technical cases each year across the Russian Federation and neighbouring countries. Of these, 200 are medical evacuations.

Contact GVA: Global Voyager Assistance