Keep up to date on our new partnerships, latest IAG developments, and other useful information about the network.

March 2, 2018

International Assistance Group strengthens medical assistance capabilities in Malta and conflict areas

We've appointed Tangiers International as Accredited Assistance Provider for medical case management in Malta and to utilise their experience and capabilities in hot spots such as Afghanistan, Libya and Syria.   >

February 13, 2018

Growing number of visitors to Vietnam. IAG confirms quality of assistance provider

Trails of Indochina (TOI) has upgraded its status within International Assistance Group (IAG) to that of Accredited Service Provider for medical assistance in Vietnam.  >

February 1, 2018

Winter Olympics: International Assistance Group’s Accredited Provider in position for gold medal service

With the PyeongChang Winter Olympics set to take place next week our Accredited Service Provider for South Korea, Global Assistance Partners, has highlighted some of the challenges that could be faced in obtaining medical care. >

IAG Forum Barcelona - 25th Anniversary

The IAG Forum Barcelona brought together 100 participants from 37 countries around the world, including longstanding partners and providers, new partner companies and external speakers.

Interview Pascal Lamadieu, General Manager, Medicis Assistance

Our aim is to expand our services throughout West Africa with the help of other IAG Partners

  • Pascal Lamadieu General Manager

Interview Dr. William Siegart, Chief Medical Officer, On Call International

The IAG Medical Standing Committee is an opportunity for all of the medical members to collaborate and use their collective experience and knowledge to advance care across the globe.

  • Dr. William Siegart Chief Medical Officer, On Call International

November 22, 2017

A new website for a new era: International Assistance Group introduces a fully redesigned portal

As part of the group’s 25th anniversary celebration, the International Assistance Group (IAG) has launched a completely revamped website, designed to better reflect the modernity and human component of its growing network. >

November 17, 2017

International Assistance Group strengthens capability in the Caribbean

Serving large insurers since 2006, International West Indies Assistance (IWIA) has now joined the exclusive alliance of independent assistance companies, the International Assistance Group (IAG), as an Accredited Service Provider for medical assistance in the Caribbean. >

International Assistance Group - An exciting journey of 25 Years of Partnership

Hit play to watch the video!

October 31, 2017

G7 Mortuary Shipping join International Assistance Group to boost international funeral services

Specialising in the transport of human remains within Latin America and to/from the region, G7 Mortuary Shipping (G7MS) has recently joined the International Assistance Group (IAG) >

October 06, 2017

EMA Global: International Assistance Group’s first accredited air ambulance provider in Asia

IAG's recently initiated Accredited Service Provider (ASP) programme continues to grow, now with the addition of Singapore based air ambulance company EMA Global. >

September, 27, 2017

Leading Air Ambulance Provider in France joins International Assistance Group

Bordeaux based air ambulance provider Airlec has joined the International Assistance Group (IAG) as an Accredited Service Provider (ASP). The ASP program was launched in November 2016 as part of the IAG strategy to improve the quality of the provider network globally. >

Interview Aaron Payne, Director of Communications, Fox Flight

IAG and Fox Flight share a similar focus of being global and having high standards.

  • Aaron Payne Director of Communications, Fox Flight

August 4, 2017

Local knowledge is key for International Assistance Group’s latest Accredited Service Provider in Japan: JAIC

We are proud to announce that Japan Assist International Co., Ltd (JAIC) has joined the group as an Accredited Service Provider in Japan.  >

International Assistance Group Partnership Programme

One World. One Partnership Programme. A wealth of Opportunities. Hit PLAY to learn more about our Partnership Programme!

July 31, 2017

Greater peace of mind for drivers in Germany as IAG and AvD join forces

International Assistance Group (IAG) is delighted to be partnering with AvD Wirtschaftsdienst GmbH, the commercial branch of Germany’s oldest automobile association, the Automobilclub von Deutschland e.V. (AvD). >

June 16, 2017

Global Assistance Partners joins IAG in South Korea

We are proud to announce that Japan Assist International Co., Ltd (JAIC) has joined the group as an Accredited Service Provider in Japan.  >

Interview Jacquie Schwoerke, Vice President, Global Patient Services, Sharp HealthCare

I feel very honored to be part of the organization, IAG is extremely well respected in the international world.

  • Jacquie Schwoerke Vice President, Global Patient Service, Sharp HealthCare (USA)

Interview Brandon Heng, CEO, AA International Indonesia

The IAG Partnership gives us access to an extensive network in the world that we can access at anytime and anywhere.

  • Brandon Heng CEO, AA International Indonesia

Interview Ram Nepal, Managing Director, Alpine Rescue Service

The network, support and the trust Partners put in other Partners, it’s amazing.

  • Ram Nepal Managing Director, Alpine Rescue Service (Nepal)

May 09, 2017

International Assistance Group and Ace Air & Ambulance new partnership guarantees emergency medical care in Zimbabwe

International Assistance Group (IAG), the world’s largest alliance of independent assistance companies, welcomes ACE Air & Ambulance as new Accredited Service Provider in Zimbabwe. >

March, 2017

International Assistance Group announces new roadside partnership with GreenFlag

Benefiting from the UK’s largest outsourced model in the breakdown sector, GreenFlag has access to an extensive range of specialist equipment to fulfill the needs of any accident or vehicle recovery situation. >

Interview Meredith Staib, CEO for Global Medical Assistance, Cover-More Group

I was appointed by the IAG Supervisory Board to lead the strategic project for 2017-2020 and I’ve enjoyed that role amazingly.

  • Meredith Staib CEO for Global Medical Assistance, Cover-More Group (Australia)

Interview Sam Cimone, President, Skyservice Air Ambulance

We are bringing the right people to help us design the right approach to managing and treating patients in the air.

  • Sam Cimone President, Skyservice Air Ambulance (Canada)

Interview Michael Marquardt, Chairman of the IAG Supervisory Board

This is a very critical time for the assistance industry and I think is also a very important time for the IAG.

  • Michael Marquardt Chairman at AAI Indonesia & IAG Supervisory Board

December 14, 2016

IAG announces assistance solution for travelers to Indonesia

Southeast Asia has been a top international travel destination for many years; namely Indonesia with very well-known places such as Bali, Jakarta and Lombok. >

November 10, 2016

IAG appoints Mr. Marquardt as new Chairman of its Supervisory Board

International Assistance Group (IAG), the world’s largest alliance of independent assistance companies and providers is pleased to announce the appointment of Michael Marquardt as new Charmain of its Supervisory Board.  >

IAG Forum Berlin 2016

The IAG Forum held in Berlin on October 27-29, gathered Partners and Accredited Service Providers from across 5 continents to discuss challenges within the assistance industry, share best practices and the latest innovations.

IAG Academy Montreal 2016

Discover the last IAG Academy held in Montreal, Canada on September 2016!