News

Middle-eastern medical assistance experts, GlobeMed, joins the International Assistance Group as partner in Lebanon

NewsNovember 17, 2020

  Paris, France, November 5th – We are incredibly pleased to announce that GlobeMed has joined our alliance as an Assistance Partner, covering Lebanon. Recognised as the region’s leading third-party administrator of medical claims, GlobeMed’s membership of the International Assistance Group will provide the full range of medical and logistical assistance services needed by inbound…

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International Assistance Group attains Label LUCIE for Corporate Social Responsibility

NewsNovember 9, 2020

        Paris, France, November 9, 2020 – Following a decision made to advance an approach to Corporate Social Responsibility, an external audit and review certified the International Assistance Group for Label LUCIE 26000 on October 29th, 2020. The award demonstrates the International Assistance Group’s commitment to a structured and open approach with…

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Interview: Air Ambulance and Latin America in times of Pandemic

NewsSeptember 15, 2020

    We can all agree that the past months have been a roller-coaster in the assistance and air ambulance industry. The International Assistance Group talks with two air ambulance companies in Latin America. CEO Jessica Faubert from AirLink, based in Mexico. And Chief Commercial Officer, Sergio Abril from Helidosa, based in the Dominican Republic.…

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Case study: Africa to Europe aeromedical transfer. Air Alliance overcomes multiple challenges

NewsSeptember 4, 2020

    An  obese, hypertensive, diabetic patient in severe hypoxaemic respiratory failure with COVID-19 pneumonitis hospitalised in Bamako, Mali. His employer agreed to transfer to an ICU in Paris for a higher level of medical treatment. Despite meticulous planning, significant challenges still had to be overcome. Air Alliance rapidly assembled an international medical team consisting…

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AirMed adds significant air ambulance capability to the IAG pool

NewsJune 29, 2020

  Paris, France, June 29, 2020 – Please welcome the international air ambulance arm of the US’s Global Medical Response group, which joins us as an Accredited Service Provider. With four bases in the US, the large, varied and customised fleet efficiently undertakes missions up and down the Americas and Caribbean. And, no stranger to…

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Leading North African air ambulance provider brings strong local foot-print and trans-continental reach.

NewsJune 22, 2020

  Paris, France, June 22, 2020 – Morocco-based AOM Air Ambulance has joined the International Assistance Group (IAG) as an Accredited Service Provider. Combining excellent local coverage with medium and long-haul reach to the rest of Africa, Europe, the Middle East and Asia, the IAG family has a valuable regional addition to its global network…

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Flying the World from across Europe

NewsApril 27, 2020

  Paris, France, April 27, 2020 – Increasing the endorsed air ambulance options for our partners, we are delighted to welcome Air Alliance Medflight as our Accredited Service Provider. Reflecting the needs of travel insurers and their medical assistance providers, three strategically placed European bases/ offices (Cologne Germany, Birmingham UK, and Vienna Austria) provide technically…

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COVID-19: IAG Pandemic Response APP

NewsApril 8, 2020

    In response to the pandemic which has hit our industry particularly hard, we are pleased to offer a pandemic response APP developed by our IT partner IONYX. This simple tool will help you to provide quick daily checks on the physical and mental health of your remote workers and protect those on the…

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AAI Indonesia opens Malaysian operation and heralds new group brand: Across Asia Assist

NewsApril 8, 2020

      Paris, France, April 8, 2020 – Our Indonesian Core Partner PT AA International Indonesia (AAI) has formally opened its Malaysian office with its dedicated accreditation as a Core Partner branch in our global alliance. With this comes the announcement that a new group assistance brand is launched to project their regional presence…

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Welcome Aboard: Rescue Nurse Services

NewsMarch 31, 2020

Paris, France, March 30, 2020 – International Assistance Group (IAG)’s Core Partner for the US, On Call International, has successfully accredited its medical escort division, Rescue Nurse Services, within the network in a move to enhance its profile globally. With CAMTS (Commission on Accreditation of Medical Transport Systems) in the US and globally already under…

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