From our Paris Head Office, our diverse team coordinates administration, network, and operational management. Our team improves the competitiveness of our Partners around the world by pooling resources and making cost-efficient arrangements with suppliers.

Enhancing the competitiveness of all our Partners wherever they may be located in the world.

An international Head Office

Our Head Office is located in Paris, France – right at the heart of Europe. From this central location, we oversee the daily coordination of our worldwide network, including all administration, network and operational management. In addition, we deliver ongoing communications to promote our Partners and Providers in the market.

At IAG, we believe in the power of shared knowledge, which is why we organize the IAG Forum, a conference held twice a year, in addition to providing annual training to members’ operational staff at the IAG Academy. At the same time, we continue to develop the Globus database of our proprietary network, ensuring our Partners have access to a vast source of knowledge.

Our diverse and multicultural team is dedicated to enhancing the competitiveness of all our Partners wherever they may be located in the world. Together we pool our resources and deliver cost-efficiency measures with suppliers and correspondents to provide maximum value to stakeholders.

Louise Heywood

General Manager

David Cléro

Quality and Network Coordinator

Stephanie Chedid

Partner Administration Officer

Thao Luu

Marketing and Communications Officer

Andreas Fuchs

Roadside Assistance Advisor

Cécile Hermetz

Global Network Consultant