The International Assistance Group announces further enhancements to its African network as Phoenix Aviation is selected to join

Paris, France, October 30, 2024 – Our capabilities and capacity in East Africa have increased with the addition of Phoenix Aviation to the network. In addition to our ISO 9001 compliant vetting process, they are a EURAMI Accredited Provider, demonstrating their commitment to maintaining high standards.

 

From their base in Kenya, their mixed fleet of aircraft tackles local and continental missions, extending into the EU through their European Aviation Safety Agency permit. Supported by a team of certified engineers, Phoenix Aviation also provides regulated maintenance and executive charters, showing the depth of their operation.

 

‘We are delighted to welcome Phoenix Aviation to our group,’ stated Louise Heywood, the IAG’s General Manager. She added:’ With tourism and inward investment returning to the region, we have been working hard to ensure our network has the skills and capacity to meet that demand.’

 

Kenya and neighboring countries are all within reach of their two King Air turboprops as well as their Grand Caravan piston aircraft, which can be used for short airstrip landings. Their  5 Cessna Citations jets of different models are  Sovereign C680, Citation Excel C560 or Citation Bravo C550 available for missions further afield.

 

Under the supervision of Phoenix Aviation’s Chief Medical Officer, medical crew are selected for their experience and training in emergency and critical care environments. All new medical personnel undertake the foundational course in critical considerations in aeromedical training (CCAT).

 

Welcome Global Assistance as our Assistance Partner for the Czech Republic

Paris, France, 1 October 2024 – Leading assistance company, Global Assistance, has successfully gained our Assistance Partner status for inbound cases to the Czech Republic (Czechia) following our ISO 9001 accredited vetting process.

 

A significant, full-service player in the roadside and mobility arenas, Global Assistance has also established a solid reputation for handling medical cases in the Czech Republic’s mainly public health care system. These have been the pillars of their development since being founded 20 years ago.

 

‘We are delighted to welcome Global Assistance into our unique alliance after being a valued correspondent for many years commented IAG’s General Manager, Louise Heywood. She added, ‘This is an important endorsement of our growing profile in roadside assistance and an important asset to travellers coming in from many parts of the world.’

 

The appetite to continuously develop the quality and scope of services now means that Global Assistance has extended into telemedicine, employee assistance programmes, legal assistance, and cyber-security. Since its foundation in 2004, Global Assistance has held the ISO 9001 quality management accreditation.

 

With a population of under 11 million, the Czech Republic welcomed over 26 million visitors in 2022, striving to return to the pre-pandemic high of over 35 million. Its landlocked position, history, and countryside make it an attractive road, rail, and air destination.