FirstAssist Core Partner
- Founded in
- Joined the International Assistance Group in
- Number of Staff
- Number of calls handled (per year)
- Number of cases handled (per year)
FirstAssist Services employs a multilingual team of highly skilled and experienced professionals who provide travel and medical assistance services required by today’s business traveller.
We have customised the services we provide to protect the health of business travellers, expatriates and other employees on overseas assignments.
When a business traveller falls ill, suffers an accident whilst overseas or requires any other travel or medical-related help, our dedicated in-house teams of doctors, nurses and case managers are on hand 24/7.
These highly experienced specialists provide business travellers with the highest quality of advice, support and assistance and an immediate response including emergency evacuation and repatriation.
FirstAssist supplies these services to:
* Companies and organisations covered by a business travel and expatriate healthcare insurance policy - FirstAssist provides assistance to the employees and their dependants covered by the insurance policy
* Companies which choose to self-insure
Our services are designed to meet the needs of organisations operating in all sectors, anywhere in the world. We provide these services to companies ranging from multi-nationals to SMEs. Examples of the different sectors and types of organisations we serve are:
- NGO’s, charities and relief agencies
- Oil, gas and mining
- Film production
- Government bodies
- Services and financial industries
Our comprehensive range of international assistance services include:
* Pre-travel advice
* 24/7 Emergency medical assistance worldwide
* Medical case management
* Payment of medical and other bills
* Medical Evacuation (medevac) by air ambulance
* Repatriation and Patient transfer
* 24/7 Security assistance and advice
* Mass casualty evacuation
* Contingency planning
* Remote site assessment and set-up
* 24/7 Travel advice, support and information services.
FirstAssist is part of the Capita Group, the largest outsourcing company in the UK.