FILO DIRETTO SERVICE Core Partner

Founded in
1987
Joined the International Assistance Group in
1992
Number of Staff
100
Number of calls handled (per year)
1,000,000
Number of cases handled (per year)
100,000

Filo diretto Service was founded in 1987 as a Service and Assistance Company. The competence reached in thirty years of experience and the care taken every day in assisting its customers makes Filo diretto Service one of the leading names in assistance services in Italy.

Providing assistance, according to Filo diretto Service, means quickly helping clients to solve the problems of daily life covering as well many of the risks in 4 major areas of need: tourism & travel, mobility, health and home & family. All the services are designed for individuals and their needs for protection, security and comfort and they are provided in B2B or B2B2C mode, through companies, agencies, financial institutions, funds, tour operators and travel agencies.

Moreover, Filo diretto Service was on of the first company in Italy to obtain UNI EN ISO 9001 certification and this was extended to all the processes. This was the result of its highly efficient organization and its vast experience on the domestic and international markets, as well as ofthe expertise of its staff. Filo diretto Service, in fact, is totally committed to innovation and quality, basing its organization on structured company procedures to ensure that the client always receives prompt and reliable services. A special team is dedicated to verifying and monitoring every aspect of the corporate processes.

Filo diretto Service is also one of the 3 founding members of International Assistance Group (1992).

Photos

FILO DIRETTO SERVICE
 

Via Paracelso 14 MB
Agrate Brianza
20864
Italy

www.filodirettoservice.it

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