Our solutions

Our Partners' core business is the provision of local and international assistance, around the clock and around the world.

They cater for a diverse range of needs, from providing medical assistance and urgent care, to assisting travellers and expatriate-employees in their everyday life when problems occur.

Delivering the expected...
to cope with the unexpected.

The International Assistance Group Partners offer the full range of traditional assistance services to provide you with "peace of mind" solutions.

Their customer care centres will assist you, your customers and your employees 24/7.

A truly global assistance service
Given the diverse nature of clients, the geographical profile of our support network has to be truly global. As well as covering the most popular destinations for business and leisure travel, International Assistance Group Partners can also reach the most remote and challenging locations.

Our local presence connects you to professionals who understand your unique case and provide you the resources and expertise of a global assistance leader.

Innovative assistance packages
Our Partners are at the forefront of their markets in the development of new and innovative products and services. We are confident that these capabilities can be combined to create international and innovative assistance packages tailored to the needs of corporate clients and individual customers.